Cookie Policy

• Owner: TigerNicks.
• Address: C. de la Cruz, 42, 28100 Alcobendas, Madrid (Spain).
• Email: contacto@tigernicks.com
• Phone / WhatsApp: +34 644 136 586

If you have any questions about this policy or about how your personal data is processed, you can write to us at the address above. You will find all the information about your data (purposes, retention periods and rights) in our Privacy Policy.

Cookies are small files that a website stores in your browser when you visit it. For example, they let the basket remember the products you have added, spare you from logging in again on every page, or let us know how many people visit the website. In this policy we also use the word “cookies” for similar technologies that store or read information on your device, such as the browser’s local storage (localStorage) and session storage (sessionStorage).

Depending on who manages them, they can be first-party (set by our website) or third-party (set by another company whose service we use, such as Google or PayPal). Depending on how long they last, they can be session cookies (deleted when you close the browser) or persistent cookies (they stay for the stated time or until you delete them).

The first time you visit the website we show you a notice with three options: “Accept all”, “Necessary only” and “Manage preferences”, where you can switch analytics and marketing cookies on or off separately. Both categories are off by default: they are only used if you accept them. Necessary cookies do not require consent because the shop cannot work without them (Art. 22.2 LSSI-CE), but we list them in detail anyway.

Rejecting optional cookies is as easy as accepting them, and it does not stop you from browsing or buying. Your choice is stored in your browser for 12 months; after that we will ask you again.

Below you will find details of the cookies and similar technologies this website may use, grouped by purpose. Some only appear in certain situations (for example, if you log in, if you choose to pay with PayPal or if you visit the website in another language).

1. Necessary (technical)

They let you browse the website and use its basic functions: basket, checkout and payment, login, language, security and saving your cookie decision. They are always active.

Name	Owner	Purpose	Duration
tn_cookie_consent (local storage)	TigerNicks (first-party)	Stores your cookie decision (analytics and marketing yes/no) and the date you made it.	12 months
wp_woocommerce_session_*	TigerNicks (first-party, WooCommerce)	Identifies your shopping session to keep your basket.	2 days
woocommerce_items_in_cart	TigerNicks (first-party, WooCommerce)	Indicates whether the basket contains products.	Session
woocommerce_cart_hash	TigerNicks (first-party, WooCommerce)	Detects changes in the basket to update the counter and the side basket.	Session
wc_cart_hash_*, wc_fragments_* (session storage)	TigerNicks (first-party, WooCommerce)	Temporarily stores the contents of the side basket so it does not reload on every page.	Session
woocommerce_recently_viewed	TigerNicks (first-party, WooCommerce)	Remembers the products you have recently viewed.	Session
store_notice*	TigerNicks (first-party, WooCommerce)	Remembers that you have closed the shop notice, if there is one.	Session
wordpress_test_cookie	TigerNicks (first-party, WordPress)	Checks that your browser accepts cookies when you log in.	Session
wordpress_logged_in_*, wordpress_sec_*	TigerNicks (first-party, WordPress)	Keep you securely logged in to “My account”. Only if you log in.	Session, or 14 days if you tick “Remember me”
wp-settings-*, wp-settings-time-*	TigerNicks (first-party, WordPress)	Store interface preferences for registered users.	1 year
wp-wpml_current_language	TigerNicks (first-party, WPML)	Remembers the language you are browsing in (Spanish / Italian).	1 day
wpml_browser_redirect_test, _icl_visitor_lang_js	TigerNicks (first-party, WPML)	Check your browser language to offer you the right version, if that option is active.	Session / 1 day
wfwaf-authcookie-*, wf_loginalerted_*	TigerNicks (first-party, Wordfence)	Site security (firewall and login alerts). Only for users who log in.	12 hours / 1 year
tn_ref_code (session storage)	TigerNicks (first-party)	Remembers the “refer a friend” code you arrive with on the booking page so it can be applied to your appointment.	Session
comment_author_*, comment_author_email_*, comment_author_url_*	TigerNicks (first-party, WordPress)	Remember your name and email for future reviews or comments. Only if you tick the relevant box when commenting.	1 year

Payments. If you choose to pay with PayPal, the PayPal button (PayPal (Europe) S.à r.l. et Cie, S.C.A.) is loaded on the payment page and sets its own cookies on the PayPal domain to process the payment and prevent fraud (for example, ts, ts_c, tsrce, x-pp-s, nsid, l7_az or enforce_policy). If you pay by card or Bizum through Redsys, you are redirected to the secure gateway of Redsys Servicios de Procesamiento, S.L. and of your bank, which may use their own technical cookies on their domains. These cookies are necessary for the payment service you yourself request; you can find their information in the policies of PayPal and Redsys.

Abandoned basket recovery. If you start a purchase and enter your email on the checkout page but do not complete it, we may send you a reminder. This feature does not set additional cookies: it uses the WooCommerce session described above and the email you give us (how it is processed is explained in the Privacy Policy).

2. Analytics (only with your consent)

They let us count visits, see which pages are viewed most and where visitors come from, so we can improve the website and the shop. The information is processed in aggregate form.

Name	Owner	Purpose	Duration
_ga	Google Ireland Ltd. (third-party, Google Analytics via Site Kit)	Distinguishes users anonymously to produce usage statistics.	2 years
_ga_*	Google Ireland Ltd. (third-party, Google Analytics)	Maintains session state for statistics.	2 years
sbjs_migrations, sbjs_current_add, sbjs_first_add, sbjs_current, sbjs_first, sbjs_udata, sbjs_session	TigerNicks (first-party, WooCommerce “order attribution”)	Record which channel you came from (search engine, social network, campaign, direct link) so we know which channels generate orders.	Session (sbjs_session: 30 minutes)

We also use Umami, a statistics tool that does not set cookies or store anything on your device and does not identify individuals: it only counts visits in aggregate form.

3. Marketing and affiliation (only with your consent)

They are used to measure the effectiveness of our ads and of campaigns with partners (ambassadors and eSports clubs), and to show you advertising related to our products on other websites.

Name	Owner	Purpose	Duration
_gcl_au, _gcl_aw	Google Ireland Ltd. (third-party, Google Ads / Google Listings & Ads)	Measure conversions (purchases) that come from Google ads and Google Shopping.	3 months
IDE, test_cookie, ar_debug	Google Ireland Ltd. (third-party, doubleclick.net domain)	Google advertising and ad measurement.	Up to 13 months
wcusage_referral, wcusage_referral_code, wcusage_referral_campaign, wcusage_referral_click	TigerNicks (first-party, “Coupon Affiliates” affiliate programme)	Remember the link or code of an ambassador you arrived through, so the sale can be credited to them and their discount applied.	30 days

Other site technologies

• Elementor may use the browser’s local and session storage (key elementor) to avoid repeating notices or pop-ups you have already closed. This is a technical function with no advertising purpose.
• Controller configurator: authorised TigerNicks staff use local storage (tn_bg_ref, tn_bg_opts) in the admin panel to remember editor settings. It is not used with visitors.
• Rank Math (SEO) does not set cookies in visitors’ browsers.

You can change your decision whenever you like, as easily as you gave it:

• Click “Cookie settings” in the footer of any page (or the button below). The panel will open, where you can switch analytics and marketing on or off and save your preferences.
• You can also delete the browsing data for tigernicks.com in your browser (cookies and site data). The next time you visit, we will ask you again.

Cookie settings

Withdrawing your consent does not affect the lawfulness of any processing carried out before. Please note that, once set, third-party cookies can only be deleted from your browser: when you withdraw your consent we will stop loading them, but you may need to delete existing ones by following the instructions in the next section.

All browsers let you view, block and delete cookies. If you block all cookies, some functions (such as the basket or login) may stop working. Instructions for the main browsers:

• Google Chrome: Settings › Privacy and security › Third-party cookies / Delete browsing data. Chrome Help
• Mozilla Firefox: Settings › Privacy & Security › Cookies and Site Data. Firefox Help
• Safari (Mac): Settings › Privacy › Manage Website Data. Safari Help
• Safari (iPhone / iPad): Settings › Apps › Safari › Advanced › Website Data. Apple Help
• Microsoft Edge: Settings › Cookies and site permissions. Edge Help
• Chrome on Android: Menu › Settings › Site settings › Cookies. Chrome for Android Help

For Google analytics you can also install the Google Analytics opt-out add-on, and manage Google’s personalised advertising in My Ad Center.

Some of the third parties mentioned (Google and PayPal) belong to groups headquartered in the United States and may process data outside the European Economic Area. These companies are certified under the EU-U.S. Data Privacy Framework (EU-U.S. Data Privacy Framework), which the European Commission considers to provide an adequate level of protection, and they also apply standard contractual clauses. You can read their policies: Google, how Google uses cookies and PayPal.

Where cookies allow you to be identified, you can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to contacto@tigernicks.com. If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency.

We may update this policy when we add or remove services, or when the regulations change. If the changes affect cookies that require your consent, we will show you the notice again so you can decide anew. The date of the last update is shown at the top of this page.